Food & Beverage · Fast Food

Dairy Queen Grill & Chill

106 N West St, Olney, Illinois, 62450

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

This Dairy Queen location faces significant challenges with service consistency and staff professionalism. Many customers report long wait times, incorrect orders, and cold food. While some visitors have had positive experiences, the overall sentiment is quite negative, with frequent complaints about the management and training of the younger staff.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
20
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 40/100
Pro Tip

Check your order carefully at the window before driving away to ensure everything is correct and warm.

High order error rate
Inconsistent food quality
Pros & Cons

✓ What Works Well

  • Good ice cream treats when prepared correctly
  • Convenient location
  • Some staff members are friendly

✗ Areas to Improve

  • Frequent order errors
  • Long wait times in drive-thru
  • Food often served cold or poor quality
Frequently Asked Questions
  • Why is the service so slow?
  • Are the orders usually correct?
  • Is the food fresh?
User Feedback

The service is consistently poor and the staff seems untrained.

I've had multiple orders messed up in a row.

The atmosphere is often chaotic and loud.

Location Details
Street: 106 N West St
City: Olney
State: Illinois
Postcode: 62450
Country: United States
Location
106 N West St, Olney, IL 62450
Quick Info
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