Dalius Kedainis, MD, FACP
16519 Illinois Rte 59, Plainfield, Illinois, 60586
Dr. Kedainis is widely respected for his medical knowledge and thoroughness. Patients appreciate his ability to listen and his commitment to their long-term health. However, the practice is part of a larger network (Duly), and many patients express frustration with the centralized call center and the difficulty of getting quick responses for refills or simple questions. It's a case of a great doctor being somewhat constrained by a large, impersonal system.
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If you need a refill, request it well in advance through the portal, as the call center can be slow.
✓ What Works Well
- Dr. Kedainis is thorough and knowledgeable
- Excellent bedside manner and patient focus
- Strong continuity of care
✗ Areas to Improve
- Frustrating call center and messaging system
- Slow response times for prescription refills
- Difficulty getting direct answers from the doctor
- How can I get a faster response for a refill?
- Why can't I message the doctor directly?
He is the best doctor I've ever had.
The system makes it hard to get simple things done.
I drive two hours just to see him.
- Category Health & Medical
- City Plainfield
- State Illinois
- Postcode 60586
- Country United States
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