Dallas Breathe Free Sinus & Allergy Centers
1110 Cottonwood Ln, Irving, Texas, 75038
Patients are generally satisfied with the clinical care provided by the ENT specialists. However, there is a consistent pattern of complaints regarding rude front-desk staff, billing issues, and poor communication. Many patients feel that the administrative side of the practice does not match the quality of the medical care.
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Document all interactions with the front desk and billing department to protect yourself from potential errors.
✓ What Works Well
- Knowledgeable and thorough doctors
- Effective treatment outcomes
- Clean and modern facility
✗ Areas to Improve
- Rude and unprofessional front desk
- Billing errors and lack of transparency
- Poor communication and follow-up
- Why is the staff so rude?
- Are these charges accurate?
The doctor is great, but the staff is terrible.
I had a good experience with my surgery.
Billing is a total mess.
- Category Health & Medical
- City Irving
- State Texas
- Postcode 75038
- Country United States
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