Dallas Family Medical & Aesthetics
16901 Dallas Pkwy, #208, Addison, Texas, 75001
Patients generally have a high regard for Dr. Reihsen, often describing her as caring, thorough, and knowledgeable. The aesthetic services are also a popular addition. However, there are consistent complaints about the office staff, billing transparency, and communication. It's a clinic where the medical care is often excellent, but the administrative side can be a source of frustration.
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Always verify your insurance coverage and ask for a clear breakdown of costs before any tests or procedures.
✓ What Works Well
- Caring and thorough doctor
- Aesthetic services available
- Welcoming and comfortable environment
✗ Areas to Improve
- Billing transparency issues
- Poor communication from office staff
- Inconsistent administrative service
- Why am I being billed for covered services?
- How do I get my lab results?
- Is the doctor accepting new patients?
Dr. Reihsen is great, but the billing is a mess.
Staff is friendly, but the communication is poor.
I felt heard and cared for.
- Category Health & Medical
- City Addison
- State Texas
- Postcode 75001
- Country United States
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