748 Quincy Ave, Suite 1A, Scranton, Pennsylvania, 18510
Patients generally love Dr. Shust for his old-school, attentive bedside manner and thorough explanations. The office staff is often praised for being friendly and helpful. However, the automated phone system is a major pain point for many. Some patients also noted the waiting area could use a refresh, specifically the carpeting.
Skip the phone menu and use the patient portal for faster scheduling and communication.
✓ What Works Well
✗ Areas to Improve
Dr. Shust really listens to concerns.
The phone system is a total headache.
Staff is super helpful and kind.