19150 Kedzie Ave, #100, Homewood, Illinois, 60430
Dr. Durowade is highly regarded for her bedside manner, knowledge, and ability to make patients feel heard. However, the office staff and billing department are a major source of frustration for many, with reports of poor communication, insurance errors, and long wait times. It is a clinic where the clinical care is excellent, but the administrative side needs significant improvement.
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✓ What Works Well
✗ Areas to Improve
The doctor is great, but the staff is a nightmare.
Very thorough and explains everything.
Customer service needs improvement.