Darran Moxon, M.D.
2455 Dean St, # A, St. Charles, Illinois, 60175
Dr. Moxon is widely praised for his excellent bedside manner, thoroughness, and ability to make patients feel comfortable during uncomfortable procedures. Most patients feel heard and valued. However, there are consistent complaints about the administrative side, specifically regarding phone communication, scheduling, and the use of a patient portal that some find difficult to navigate. While the clinical care is top-notch, the office management can be a source of frustration.
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If you have trouble with the patient portal, try calling during mid-morning hours when the front desk is less busy.
✓ What Works Well
- Excellent bedside manner
- Thorough and knowledgeable doctor
- Comfortable procedure experience
✗ Areas to Improve
- Difficult to reach office by phone
- Frustrating patient portal
- Occasional administrative errors
- How do I reschedule my appointment?
- What is the prep process for the procedure?
Dr. Moxon is a gem
Office communication needs work
Great care, but the portal is a pain
- Category Health & Medical
- City St. Charles
- State Illinois
- Postcode 60175
- Country United States
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