Dave Wright Subaru
999 Boyson Rd, Hiawatha, Iowa, 52233
Dave Wright Subaru receives mixed feedback. Many customers love the sales experience, noting the staff is attentive and helpful during the purchase. However, there is a recurring theme of frustration with the service department, specifically regarding long wait times, communication issues, and perceived lack of transparency. While some find the dealership to be the 'Wright' place to buy, others warn of post-purchase service headaches.
We analyze 79 public reviews for Dave Wright Subaru using our data models and filter out spam to highlight only authentic feedback.
The sales team is excellent, but consider using an independent shop for routine maintenance if you find the dealership service difficult to navigate.
✓ What Works Well
- Attentive sales staff
- Good selection of vehicles
- Smooth initial buying process
✗ Areas to Improve
- Difficult to reach service advisors
- Long wait times for maintenance
- Inconsistent service quality
- Why is it so hard to get a service appointment?
- Are the service quotes accurate?
- How is the post-purchase support?
Sales team is great, service needs work.
Hard to get a human on the phone.
Great buying experience, but service is a letdown.
- Category Automobile
- City Hiawatha
- State Iowa
- Postcode 52233
- Country United States
