1175 E 50 S, #221, Pleasant Grove, Utah, 84062
Dr. Frantz is a highly skilled gastroenterologist who has helped many patients, but his practice is plagued by significant administrative and communication issues. Patients frequently report long wait times, difficulty scheduling, and poor follow-up. While his medical expertise is often praised, the overall experience is frequently marred by a lack of organization and a perceived lack of empathy from the office staff.
Be prepared to follow up multiple times if you are waiting for test results or authorizations.
✓ What Works Well
✗ Areas to Improve
He is a great doctor, but the office is a mess.
I felt dismissed and unheard.
The billing is very confusing.