Financial Services · Insurance Agency

David Johnson - GEICO Insurance Agent

2434 Berlin Tpke, Newington, Connecticut, 06111

Google Maps Updated: 14 May 2026
Authenticity Score: 80/100
About

This agency is highly praised for its friendly and helpful staff, with agents like Betsy Gonzalez receiving high praise for their professionalism and ability to save clients money. However, there are some significant complaints about the broader GEICO claims process and occasional communication issues. Overall, it is a solid agency with a strong focus on customer service.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 75/100
Staff Helpfulness 80/100
Pro Tip

Ask for Betsy Gonzalez; she is frequently mentioned as being exceptionally helpful and knowledgeable.

High client satisfaction
Personalized service
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Professional and knowledgeable agents
  • Good at finding savings

✗ Areas to Improve

  • Occasional communication issues
  • Complaints about the broader claims process
  • Some reports of rate increases
Frequently Asked Questions
  • Can they help me save money?
  • Are they responsive to questions?
  • How do I switch my insurance?
User Feedback

Betsy is fantastic.

They make the insurance process simple.

Great service, but the claims process can be tough.

Location Details
Street: 2434 Berlin Tpke
Neighborhood: Newington
City: Newington
State: Connecticut
Postcode: 06111
Country: United States
Location
2434 Berlin Tpke, Newington, CT 06111
Quick Info
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