2183 W Main St, A107, Lehi, Utah, 84043
Dr. Kimball is generally well-liked for his personable and kind nature. Many patients appreciate his conservative approach to treatment. However, there are consistent complaints about the office's administrative efficiency, including difficulty reaching staff by phone and issues with prescription refills. Some patients feel that serious health concerns are not always addressed with the urgency they require.
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Use the patient portal for communication, but be prepared for potential delays in response.
✓ What Works Well
✗ Areas to Improve
Dr. Kimball is a gem, but the office needs better management.
He really listens to your concerns.
Billing is a constant headache.