4500 East Sam Houston Pkwy S, Suite 120, Pasadena, Texas, 77505
Dr. David Randall is a highly skilled surgeon, with many patients praising his surgical outcomes and professional demeanor. However, the practice is plagued by significant administrative issues, particularly with phone systems and appointment scheduling. Patients often feel the office is an 'assembly line' and struggle to get timely communication.
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If you have trouble reaching them by phone, try using their patient portal or visiting in person.
✓ What Works Well
✗ Areas to Improve
Great surgeon, terrible office staff.
Worth the wait for the quality of care.
Communication needs a major overhaul.