David Stevens: Allstate Insurance
36560 Moravian Dr, Clinton Township, Michigan, 48035
David Stevens' Allstate agency has a very polarized reputation. Many customers love working with Jim, citing his professionalism, responsiveness, and ability to find great rates. However, there are significant complaints regarding billing issues, lack of empathy from management, and difficulty getting responses when problems arise. It seems like a hit-or-miss experience depending on who you work with and the nature of your request.
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If you have an issue, try to work directly with Jim; he is consistently cited as the most helpful agent in the office.
✓ What Works Well
- Jim is highly recommended
- Good at finding discounts
- Professional and knowledgeable
✗ Areas to Improve
- Billing issues
- Lack of empathy from management
- Inconsistent communication
- Why did my premium increase?
- Can you help me with a claim?
Jim is the best, very thorough.
Be careful with billing discrepancies.
Management could be more empathetic.
- Category Financial Services
- City Clinton Township
- State Michigan
- Postcode 48035
- Country United States
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