5111 NC-55, Durham, North Carolina, 27713
This practice has a polarized reputation. Many patients love the friendly staff and the quality of care from specific hygienists, while others report significant issues with administrative organization, billing errors, and inconsistent dental work. The transition to a new brand has left some long-term patients feeling frustrated by the lack of continuity and communication.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written estimate before starting any procedure, and double-check your appointment status via phone if you haven't received a confirmation.
✓ What Works Well
✗ Areas to Improve
Staff is hit or miss
Billing is a nightmare
Some dentists are great, others not so much