D&E Auto Repair
3328 Esplanade D, Chico, California, 95973
D&E Auto Repair has a strong reputation for being a 'car doctor' in Chico, with many customers praising their thoroughness and honesty. The team, particularly Bill and Brooke, receives high marks for customer service. However, there are notable complaints regarding upselling and occasional poor experiences with specific mechanics. Despite some negative feedback, many loyal customers consider them their go-to shop for reliable repairs.
We analyze 75 public reviews for D&E Auto Repair using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Thorough inspections
- Friendly and helpful staff
- Good communication on repair needs
✗ Areas to Improve
- Reports of aggressive upselling
- Inconsistent experiences with some mechanics
- Pricing can be higher than expected
- Do they offer coupons?
- Are they good with older cars?
- Can they handle hybrid vehicles?
Bill is awesome and very honest.
They saved me money on a simple fix.
Felt pressured into unnecessary repairs.
- Category Automobile
- City Chico
- State California
- Postcode 95973
- Country United States
