Decatur Ace Hardware
1220 S 13th St, Decatur, Indiana, 46733
Decatur Ace Hardware is a well-regarded local staple, praised for its extensive inventory and helpful, knowledgeable staff. Customers appreciate the convenience and the ability to find specific parts that big-box stores might lack. While some find the prices a bit higher, the consensus is that the service and expertise make it worth the cost. There are occasional complaints about customer service and store policies, but overall, it's a reliable and friendly place for hardware needs.
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They have an extensive rental program; ask about it if you have a one-time project.
✓ What Works Well
- Extensive and varied inventory
- Helpful and knowledgeable staff
- Convenient location
✗ Areas to Improve
- Prices can be higher than competitors
- Occasional issues with customer service
- No public restrooms
- Do you have a rental program?
- Can you cut keys or ship packages?
Staff are great at troubleshooting problems
Worth the drive for hard-to-find parts
Friendly and family-oriented atmosphere
- Category Retail & Malls
- Neighborhood Decatur
- City Decatur
- State Indiana
- Postcode 46733
- Country United States
