Health & Medical · ENT Specialist

Decatur Ent Associates

1218 13th Ave SE, Decatur, Alabama, 35601

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Patients generally trust the medical expertise of the doctors here, especially for surgeries and hearing aid services. However, the office management is a major headache. Long wait times and billing issues are frequently mentioned, which really takes the shine off the good medical work.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
17
Lowest

We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 30/100
Pro Tip

Verify your insurance coverage and billing details before your appointment to avoid surprise charges.

Pros & Cons

✓ What Works Well

  • Highly skilled ENT doctors
  • Effective hearing aid services
  • Good surgical results

✗ Areas to Improve

  • Excessive wait times
  • Billing and insurance confusion
  • Rude front desk staff
Frequently Asked Questions
  • Why is the billing department so difficult to deal with?
  • Is the wait time always this long?
User Feedback

Great doctors, but the office staff needs training.

Watch your bills closely.

The medical care is worth the wait for some, but not all.

Location Details
Street: 1218 13th Ave SE
Neighborhood: Decatur
City: Decatur
State: Alabama
Postcode: 35601
Country: United States
Location
1218 13th Ave SE, Decatur, AL 35601
Quick Info
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