Dedicated Senior Medical Center
4998 10th Ave N, Greenacres, Florida, 33463
This center is highly valued by seniors for its personalized, comprehensive care and friendly staff. Many patients feel like they are treated as individuals rather than just numbers. However, there are significant and recurring complaints about the referral department, with many patients reporting long delays, poor communication, and difficulty getting necessary authorizations for specialists.
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If you need a referral, start the process well in advance and follow up in person if you don't hear back.
✓ What Works Well
- Compassionate and thorough doctors
- Friendly and welcoming staff
- Comprehensive senior-focused care
✗ Areas to Improve
- Extremely poor referral and authorization processing
- Difficulty reaching staff by phone
- Inconsistent administrative follow-up
- Why is it so hard to get a referral?
- How can I get a call back from the office?
Doctors are great, but the referral department is a nightmare.
I love the care, but the admin side is frustrating.
Great facility, but the admin team needs serious training.
- Category Health & Medical
- City Greenacres
- State Florida
- Postcode 33463
- Country United States
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