Definite Dental Solutions
806 E Kensington Rd, Arlington Heights, Illinois, 60004
Patients love the clinical care provided by Dr. Thind and the hygienists, often citing a warm, professional, and gentle environment. The dental work is consistently described as high quality and painless. Conversely, the office management, specifically the front desk, is a major pain point for many, with reports of rude behavior and confusing billing practices. It is a classic case of great clinical service overshadowed by poor administrative management.
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Verify your insurance coverage and get a written quote from the office manager before starting any major treatment.
✓ What Works Well
- Excellent and gentle dental work
- Friendly and professional clinical staff
- Clean and welcoming office environment
✗ Areas to Improve
- Rude and unprofessional front desk management
- Confusing and inconsistent billing practices
- Lack of transparency regarding costs
- Why are there unexpected charges on my bill?
- Can I get a clear estimate before my procedure?
Dr. Thind is amazing, but the front desk is a nightmare.
Great dental results, but the billing is a headache.
The hygienists are top-notch and very thorough.
- Category Health & Medical
- City Arlington Heights
- State Illinois
- Postcode 60004
- Country United States
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