Dekalb Gastroenterology Associates - Decatur
2675 N Decatur Rd, #506, Decatur, Georgia, 30033
This practice is highly regarded for its medical care, with many patients praising the doctors' expertise and the overall professionalism of the clinical staff. However, the administrative side, particularly billing and front-desk communication, is a major source of frustration. Patients frequently report long wait times, billing errors, and difficulty reaching the office, which often overshadows the quality of medical care.
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✓ What Works Well
- Excellent medical care
- Knowledgeable and professional doctors
- Friendly clinical staff
✗ Areas to Improve
- Billing errors and lack of transparency
- Poor front-desk communication
- Long wait times
- Why am I being billed for a preventative screening?
- How do I get a refund for overpayment?
Doctors are great, admin is a nightmare
Billing is very confusing
Great care, but hard to reach
- Category Health & Medical
- City Decatur
- State Georgia
- Postcode 30033
- Country United States
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