DeKalb Optometric
121 E Locust St, DeKalb, Illinois, 60115
DeKalb Optometric has a long-standing reputation, but recent reviews are quite polarized. Many patients appreciate the thorough exams and friendly doctors, while others report significant issues with customer service, billing, and order accuracy. The office is described as having a charming, old-fashioned feel, but some find the administrative side lacking.
We analyze 53 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Thorough eye exams
- Friendly doctors
- Charming office atmosphere
✗ Areas to Improve
- Poor customer service
- Billing issues
- Order delays
- Do you accept my insurance?
- How long will my glasses take?
Great doctors, but staff is rude.
Billing is confusing.
Good service, but long wait times.
- Category Health & Medical
- City DeKalb
- State Illinois
- Postcode 60115
- Country United States
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