Health & Medical · Urgent Care

Dekalb Urgent Care & Wellness Clinic

157 Marshall Rd, Rainsville, Alabama, 35986

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Patients appreciate the clean, spa-like environment and the care provided by the NPs. However, there is significant frustration regarding billing practices, long wait times, and being turned away near closing time. It's a popular spot, but the administrative side often overshadows the clinical care.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
19
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 78/100
Admin Efficiency 25/100
Pro Tip

Arrive early in the day to avoid being turned away due to high patient volume.

Beautiful facility
Inconsistent admin
Pros & Cons

✓ What Works Well

  • Clean and inviting facility
  • Knowledgeable NPs
  • Good bedside manner

✗ Areas to Improve

  • Surprise billing and poor insurance handling
  • Turned away before closing time
  • Long wait times
Frequently Asked Questions
  • Why was I billed extra after my copay?
  • Do they really close early?
User Feedback

Great care, but the billing department is a nightmare.

Nice facility, but don't expect to be seen if you arrive late.

NPs are wonderful, but the admin side needs work.

Location Details
Street: 157 Marshall Rd
Neighborhood: Rainsville
City: Rainsville
State: Alabama
Postcode: 35986
Country: United States
Location
157 Marshall Rd, Rainsville, AL 35986
Quick Info
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