301 Mango Tree Dr, Edgewater, Florida, 32132
This company is a major player in the area, and while many customers have great experiences with specific technicians, there is a strong sentiment that the company has become a 'sales-first' organization. Many people feel pressured into expensive maintenance plans or unnecessary repairs. Communication with the office is frequently cited as a major pain point, with AI systems and lack of human follow-up causing significant frustration.
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Always get a second opinion if you are told you need a major, expensive repair.
✓ What Works Well
✗ Areas to Improve
The tech was great, but the office is a nightmare.
They try to upsell you on everything.
I'll never use them again after the way they treated us.