Del Norte Credit Union
604 W San Mateo Rd, Santa Fe, New Mexico, 87505
Del Norte Credit Union is highly praised for its friendly and helpful staff, with many members highlighting the positive experiences they've had with specific employees. However, there are notable complaints about long wait times, poor communication, and issues with online banking and loan processes. While many members feel valued, others find the institution's policies and service to be frustrating and inefficient.
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If you need a new debit card, visit the branch in person; it's often faster than waiting for mail.
✓ What Works Well
- Friendly and helpful staff
- Good customer service
- Personalized attention
✗ Areas to Improve
- Long wait times
- Inconsistent communication
- Issues with online banking
- How do I open a new account?
- Why is the wait time so long?
Staff is amazing and very helpful.
Great service, but the wait times can be long.
Mixed experience with online banking and loan processes.
- Category Financial Services
- City Santa Fe
- State New Mexico
- Postcode 87505
- Country United States
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