201 Carter Dr, Middletown, Delaware, 19709
Delaware Smile Center is a polarizing practice; many patients praise the clinical staff for being incredibly kind and skilled, especially with anxious patients. However, a significant number of reviews express frustration with the billing department, citing aggressive upfront payment policies and poor communication. While the dental work itself is highly regarded, the administrative side often leaves patients feeling like they are just a number.
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Ask for a detailed breakdown of costs and insurance coverage in writing before agreeing to any major procedures.
✓ What Works Well
✗ Areas to Improve
Great dentists, but the billing office is a headache
They really helped me get over my fear of the chair
Feels a bit money-hungry at times