186 Clinton St, Hempstead, New York, 11550
This practice has a very polarized reputation. While some long-term patients praise Dr. Pena's skill and compassion, there is a significant volume of complaints regarding extremely long wait times, poor administrative communication, and aggressive billing practices. Many patients feel the office is overbooked and that the administrative staff is unprofessional.
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The clinical care is often good, but be prepared for significant wait times.
✓ What Works Well
✗ Areas to Improve
Dr. Pena is great, but the wait is awful.
Staff is unprofessional.
Overbooked appointments.