1209 Hempstead Turnpike, Franklin Square, New York, 11010
Patients are split on their experience here. Many love Dr. Hicks for her warm bedside manner and thorough care, calling her a total gem. However, a significant number of people are frustrated by long wait times and poor communication from the front desk. Some feel the office has gone downhill recently, citing trouble with prescription refills and scheduling. It seems like a hit-or-miss spot depending on who you see.
Try to book the first appointment of the day to avoid the long afternoon wait times.
✓ What Works Well
✗ Areas to Improve
Dr. Hicks is spot on with her care.
Front desk needs to get it together.
Used to be great, but service has slipped.