10100 Linn Station Rd, Louisville, Kentucky, 40223
This company is overwhelmingly criticized for poor customer service, long wait times, and difficulty processing claims. Many customers feel frustrated by the lack of communication and the difficulty in reaching a live person. While there are a few positive reviews for specific agents, the general sentiment is very negative.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have issues, try emailing their support address directly, though responses can still be slow.
✓ What Works Well
✗ Areas to Improve
Customers feel ignored and frustrated
Claims processing is slow and unreliable
Phone system is difficult to navigate