100 Sun Ave NE, Suite 400, Albuquerque, New Mexico, 87109
Delta Dental of New Mexico receives mixed reviews. Many subscribers appreciate the helpful customer service and clear communication, especially from specific representatives. However, there are significant complaints regarding billing transparency, difficulty reaching customer service, and disputes over claim reimbursements, leading to frustration for some members.
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If you have a complex claim, ask to speak with a supervisor or a specific representative who can explain the policy details clearly.
✓ What Works Well
✗ Areas to Improve
Lucy is incredibly helpful and knowledgeable.
Customer service is hard to reach and often unhelpful.
They pay claims quickly when everything is in order.