Delta Eye Medical Group
2160 W Grant Line Rd, Suite 100, Tracy, California, 95377
Delta Eye Medical Group is praised for its high-quality surgical outcomes and knowledgeable doctors. Many patients feel well-cared for during complex procedures like cataract surgery. The primary pain point is the front desk staff, with numerous reports of rudeness and poor communication, which contrasts sharply with the high level of medical care provided.
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The Lodi office is often cited as having a more empathetic staff if you are having trouble with the Tracy location.
✓ What Works Well
- Excellent surgical results
- Knowledgeable and professional doctors
- Modern equipment
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Poor communication regarding billing
- Is the office wheelchair accessible?
- How long is the wait for an appointment?
The doctors are top-notch.
The front desk needs better customer service training.
Efficient appointment reminder system.
- Category Health & Medical
- City Tracy
- State California
- Postcode 95377
- Country United States
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