Personal Care · Nail Salon

Deluxe Nail and Spa

5100 Genesee St, Suite 2, Buffalo, New York, 14225

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Deluxe Nail and Spa is a mixed bag. While some clients love the clean, relaxing atmosphere and the work of techs like Ivy and Cindy, others have had very poor experiences involving rushed service, poor communication, and even hygiene concerns. It seems to be a salon where the quality of your visit depends heavily on the specific technician you are assigned. It is worth checking reviews for specific staff members before booking.

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We analyze 77 public reviews for Deluxe Nail and Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 65/100
Pro Tip

Request a specific technician to ensure a better experience.

Clean facility
Competitive pricing
Pros & Cons

✓ What Works Well

  • Clean and relaxing atmosphere
  • Friendly and talented staff
  • Reasonable prices

✗ Areas to Improve

  • Inconsistent service quality
  • Rushed visits
  • Communication barriers
Frequently Asked Questions
  • Is it better to book an appointment?
  • Are the tools sanitized?
  • Why is the polish chipping?
User Feedback

Ivy is the best for consistent work.

The salon is clean and bright.

Service can feel rushed.