Dena's Nails & Spa
3408 Veterans Dr, Pekin, Illinois, 61554
Dena's Nails & Spa has a loyal following but faces serious criticism regarding customer service and hygiene. While many praise the quality of work from techs like Jenny and Tony, others report rude staff, long waits, and even health concerns like infections. It's a busy spot that seems to struggle with managing its appointment flow and maintaining consistent standards.
We analyze 74 public reviews for Dena's Nails & Spa using our data models and filter out spam to highlight only authentic feedback.
Book with specific techs like Jenny or Tony to ensure a better experience.
✓ What Works Well
- Talented nail artists
- Good variety of services
- Some very friendly staff
✗ Areas to Improve
- Reports of rude and unprofessional behavior
- Concerns about sanitation
- Inconsistent appointment management
- Are they sanitary?
- Do they honor appointments?
- Who is the best tech there?
Love the work, but the staff can be so rude.
Got an infection after my visit.
Great nails, but the wait is always long.
- Category Personal Care
- Neighborhood Pekin
- City Pekin
- State Illinois
- Postcode 61554
- Country United States
