DENT Neurologic Institute
200 Sterling Dr, Orchard Park, New York, 14127
DENT Neurologic Institute has a very polarized reputation. While many patients appreciate the expertise of the doctors and the modern facilities, there are significant and recurring complaints about administrative issues, including long wait times, difficulty reaching the office by phone, and poor communication. It is a large practice that many feel has become impersonal.
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✓ What Works Well
- Expert medical care
- Modern facilities
- Some very kind staff
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Difficulty reaching the office
- Why can't I reach anyone?
- Are the wait times always this long?
- Is the staff professional?
Great doctors, terrible front desk.
Impossible to get an appointment.
Billing is a headache.
- Category Health & Medical
- City Orchard Park
- State New York
- Postcode 14127
- Country United States
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