310 Tri State Pkwy, Suite 200, Gurnee, Illinois, 60031
Patients generally praise the clinical staff for being gentle and thorough, especially those with dental anxiety. However, there is a recurring frustration regarding administrative communication, specifically billing transparency and appointment delays. While many find the dental work top-notch, some feel the practice has become too corporate and sales-driven. Overall, it is a mixed bag of excellent clinical care versus administrative headaches.
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Always ask for a written treatment plan and insurance breakdown before agreeing to any major work.
✓ What Works Well
✗ Areas to Improve
Staff is kind but front desk needs work
Great clinical results
Watch out for hidden costs