25101 N Lake Pleasant Pkwy, Suite B-1335, Peoria, Arizona, 85383
Dental Ben's is a polarizing practice. Many patients rave about Dr. Ben's kindness, efficiency, and pain-free techniques, often calling it the best dental experience they've had. However, there are significant complaints regarding administrative disorganization, billing errors, and last-minute appointment cancellations. It seems to be a high-quality clinical experience marred by administrative challenges.
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If you have a billing issue, follow up via email to keep a paper trail, as phone communication can be inconsistent.
✓ What Works Well
✗ Areas to Improve
Dr. Ben is amazing, but the front office needs to get it together.
I had a great experience, but the billing department is a nightmare.
They fit me in for an emergency, which I really appreciated.