Dental Care at Cosby Village
15884 Hull Street Rd, Chesterfield, Virginia, 23832
This practice is praised for its modern, clean facility and friendly, professional staff. Many patients feel well-cared for and appreciate the clear communication regarding treatment plans. However, there are recurring complaints about aggressive upselling of services and billing issues, with some patients feeling the practice is more focused on profit than patient needs.
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Always ask for a second opinion if you feel a recommended procedure is unnecessary.
✓ What Works Well
- Modern and clean facility
- Friendly and professional staff
- Clear communication on treatment
✗ Areas to Improve
- Aggressive upselling of services
- Billing and insurance issues
- Inconsistent follow-up
- Are these procedures necessary?
- How do they handle billing disputes?
- Is the office kid-friendly?
Dr. Vaughn is very knowledgeable.
The office is beautiful and clean.
Be careful with billing and unnecessary procedures.
- Category Health & Medical
- City Chesterfield
- State Virginia
- Postcode 23832
- Country United States
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