Dental Care at Mill Creek
2138 SC-41, Mount Pleasant, South Carolina, 29466
Dental Care at Mill Creek has a polarized reputation. Many patients praise the hygienists, particularly Jodie, for being gentle and thorough. However, there are frequent complaints about administrative issues, including difficulty reaching the office by phone, billing errors, and high staff turnover. While the clinical care is often rated highly, the administrative side of the practice is a significant pain point for many.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing concerns, it is often more effective to visit the office in person rather than calling.
✓ What Works Well
- Gentle and thorough hygienists
- Clean and pleasant environment
- Professional clinical staff
✗ Areas to Improve
- Difficulty reaching office by phone
- Frequent billing irregularities
- High staff turnover
- Why is it hard to reach the office by phone?
- Are they open on Fridays?
Jodie is an asset to this office.
The clinical team is great, but the front office needs work.
I felt pressured into unnecessary services.
- Category Health & Medical
- City Mount Pleasant
- State South Carolina
- Postcode 29466
- Country United States
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