5850 Waterloo Rd, Suite 250, Columbia, Maryland, 21045
This practice is highly polarizing. While some patients have had excellent experiences with specific dentists and hygienists, there is a significant volume of complaints regarding aggressive upselling, billing errors, and poor communication. It seems to be a practice where the experience can vary wildly depending on the staff member.
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Be very cautious about accepting treatment plans that seem to focus heavily on cosmetic procedures like Invisalign.
✓ What Works Well
✗ Areas to Improve
Clinical care is good
Billing is a nightmare
Too sales-focused