5040 E Interstate 30, Suite 100, Fate, Texas, 75189
Patients frequently highlight the gentle and compassionate care provided by the clinical staff, especially for those with dental phobias. The office is often described as clean and modern. However, there is significant frustration regarding new administrative policies, specifically appointment confirmation requirements and billing transparency. Some patients feel the practice has become more focused on upselling services.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Confirm your appointment via text or phone well in advance to avoid automatic cancellation under their new policy.
✓ What Works Well
✗ Areas to Improve
Dr. McArthur is excellent
Front office communication needs improvement
Great experience with hygienists