Dental Care of Hammonton
129 N White Horse Pike, Hammonton, New Jersey, 08037
Patients are split between praising the new staff and Dr. Paik for their gentle, professional care and expressing deep frustration with administrative failures. Many report last-minute appointment cancellations and poor communication regarding billing. While the clinical work is often described as top-notch, the office management struggles to keep up. It is a mixed bag where the dentist is a hero, but the front desk is a headache.
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If you have an emergency, show up in person or call early; the front desk is often overwhelmed by phone volume.
✓ What Works Well
- Dr. Paik is gentle and knowledgeable
- New staff is caring and professional
- Quick emergency appointment availability
✗ Areas to Improve
- Frequent last-minute cancellations
- Poor communication and phone etiquette
- Billing and insurance disputes
- Why was my appointment cancelled without notice?
- How do I resolve a billing discrepancy with my insurance?
Clinical care is excellent but admin is chaotic
Staff turnover seems high
Great for emergencies if you can get through
- Category Health & Medical
- City Hammonton
- State New Jersey
- Postcode 08037
- Country United States
readers daily.