6399 Richmond Rd, Ste. 101, Williamsburg, Virginia, 23188
This practice receives mixed feedback, with many patients praising the hygienists while expressing deep frustration with the front office. While the clinical care is often described as thorough, the aggressive treatment planning and billing practices have caused significant distrust. Patients feel the office is more focused on maximizing insurance payouts than patient comfort.
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Always request a written, itemized treatment plan and get a second opinion before committing to expensive procedures here.
✓ What Works Well
✗ Areas to Improve
The hygienists are top-tier, but the management side is a headache.
I felt pressured into expensive work I didn't need.
Great for a cleaning, but get a second opinion for major work.