Dental Care of Prince Frederick
205 Steeple Chase Dr, Suite 208, Prince Frederick, Maryland, 20678
This practice polarizes patients. Many laud Dr. Gaughan for her professionalism and the staff for their empathy. However, a significant number of reviews focus on intense dissatisfaction with the office manager and billing transparency. Patients often feel blindsided by unexpected costs or dismissive attitudes when raising concerns.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing dispute, document everything and ask for a supervisor immediately.
✓ What Works Well
- Professional and thorough dentist
- Clean and modern office
- Effective communication during procedures
✗ Areas to Improve
- Aggressive billing department
- Difficulties with insurance verification
- Dismissive office management
- Why am I being billed for services I thought were covered?
- Is the office manager always this difficult?
Dr. Gaughan is a gem, but the front office is a nightmare.
They really care about your comfort during the procedure.
Be prepared for surprise bills.
- Category Health & Medical
- City Prince Frederick
- State Maryland
- Postcode 20678
- Country United States
readers daily.