6384 SOM Ctr Rd, Solon, Ohio, 44139
Dental Care of Solon has seen a decline in patient satisfaction following a change in ownership. While some patients still appreciate the clinical staff, many long-term patients feel the practice has become corporate, impersonal, and overly focused on billing. Communication and administrative issues are frequent complaints.
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✓ What Works Well
✗ Areas to Improve
Miss the personal touch of the previous owner.
Billing department is difficult to deal with.
Some patients feel like a number.