83 Smallwood Village Center, Suite A, Waldorf, Maryland, 20602
This practice is highly polarizing. Many patients praise Dr. Crandall for his skill and the staff for their kindness, especially during emergencies. However, there are numerous, serious complaints regarding billing practices, rude office management, and high-pressure sales tactics. Some patients feel they have been overcharged or misled about insurance coverage.
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Verify all costs and insurance coverage in writing before any procedure, and be wary of high-pressure sales.
✓ What Works Well
✗ Areas to Improve
Dr. Crandall is great, but the front office is a nightmare.
They saved me in an emergency.
Watch out for hidden fees.