Dental Clinics North - Mancelona
205 Grove St, Mancelona, Michigan, 49659
Dental Clinics North in Mancelona faces significant criticism regarding administrative policies, specifically appointment confirmation and cancellation. While some patients appreciate the clinical staff, many report feeling like a 'patient mill' with poor communication and rude front-desk interactions. It is a practice that many long-term patients have chosen to leave.
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Be extremely careful with their 24-hour confirmation policy; they are known to be very strict.
✓ What Works Well
- Some clinical staff are kind
- Convenient location
✗ Areas to Improve
- Strict and unforgiving cancellation policy
- Rude front-desk staff
- Perceived lack of empathy
- What is your cancellation policy?
- Are you accepting new patients?
Feels like a patient mill
Front desk is condescending
Communication is poor
- Category Health & Medical
- City Mancelona
- State Michigan
- Postcode 49659
- Country United States
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