1100 Centennial Ave, Suite 101, Piscataway, New Jersey, 08854
Patients generally appreciate the clinical care and friendly bedside manner of the dentists. Many long-term clients feel well-cared for and comfortable during procedures. However, there is a recurring pattern of frustration regarding billing transparency and administrative communication. Some users feel the practice is overly focused on revenue, leading to negative experiences with collections and unexpected fees.
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Always request a written estimate of out-of-pocket costs before starting any procedure, regardless of insurance status.
✓ What Works Well
✗ Areas to Improve
Great clinical work but the front desk needs to be more transparent about costs.
The doctors are kind, but the billing department is a nightmare.
I felt like just another number when dealing with the administrative side.