Dental Depot
16805 E US Hwy 24, Independence, Missouri, 64056
Patients frequently mention the kindness and patience of the staff, particularly Dr. Milson and Dr. Lusby. The office is noted for being welcoming and good at handling dental anxiety. However, some users report significant issues with scheduling, billing errors, and communication breakdowns. A few patients felt the office was too focused on upselling or had poor follow-through on promised refunds.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have anxiety, mention it during booking; they are known for being accommodating to nervous patients.
✓ What Works Well
- Very gentle and patient dentists
- Great for anxious patients
- Clean and welcoming facility
✗ Areas to Improve
- Scheduling and communication issues
- Billing errors and refund delays
- Inconsistent staff performance
- Why do I need another X-ray?
- How do I get my refund?
Dr. Milson is highly regarded for his bedside manner
The front desk can be difficult to work with
Many patients appreciate the same-day emergency availability
- Category Health & Medical
- City Independence
- State Missouri
- Postcode 64056
- Country United States
readers daily.