Dental Group of Carbondale
1001 E Main St, Suite 4C, Carbondale, Illinois, 62901
The Dental Group of Carbondale is generally seen as a solid, professional practice. Most patients appreciate the thoroughness of the hygienists and the clinical skill of the dentists. However, there are recurring complaints about front-desk staff being rude or disorganized, which can detract from the overall experience.
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If you have issues with the front desk, try to communicate via email or patient portal to keep a record.
✓ What Works Well
- Thorough and professional cleanings
- Skilled dentists
- Good communication during procedures
✗ Areas to Improve
- Rude or disorganized front desk
- Scheduling/cancellation issues
- Billing inconsistencies
- Why is the front desk so difficult?
- Are they accepting new patients?
Great clinical care, poor admin.
Hygienists are the best part.
Front desk needs better training.
- Category Health & Medical
- City Carbondale
- State Illinois
- Postcode 62901
- Country United States
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