113 Barnett Blvd, Highland Village, Texas, 75077
This center is generally well-regarded for its modern technology, thorough exams, and professional staff. Patients appreciate the clear explanations and the wide selection of frames. However, there are recurring complaints about aggressive sales tactics, long wait times, and poor communication regarding insurance and billing. It's a high-quality clinical experience that can be marred by the sales-focused environment.
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Be clear about your budget and needs before the sales consultation to avoid feeling pressured.
✓ What Works Well
✗ Areas to Improve
Great exam, but the sales pressure is uncomfortable.
Professional care, but the admin side is disorganized.
Good quality, but be prepared for the upsell.