Dental Group of Springfield
2701 S Koke Mill Rd, Springfield, Illinois, 62711
This practice is often described as upscale and professional, with many patients praising the staff's kindness. However, there is a significant divide in reviews; while many have great experiences, others report aggressive upselling, billing issues, and feeling like just a number. It seems to be a high-volume practice where the experience can vary.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a detailed breakdown of your treatment plan and verify what is truly necessary.
✓ What Works Well
- Upscale and clean facility
- Friendly and kind staff
- Comprehensive on-site services
✗ Areas to Improve
- Aggressive upselling
- Billing and insurance disputes
- Inconsistent communication
- Why was I charged for unnecessary work?
- Is this office in-network?
Beautiful facility
Billing is confusing
Upselling is a concern
- Category Health & Medical
- City Springfield
- State Illinois
- Postcode 62711
- Country United States
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